Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect when you use the Get in Touch form on our website, why we collect it, and how we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).
What personal data we collect and why
When you fill out the Get in Touch form, we may collect the following information: first name, last name, your email address and any message content you choose to provide in the open text box. We do not collect any other personal information through this form.
We collect this data in order to respond to your enquiries, provide customer support as well as communicate with you about your request and look to improve our services based on the feedback or information you provide.
Under the GDPR, we must have a lawful basis for processing your personal data. We rely on the following:
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Consent: By voluntarily providing your details in the Get in Touch form, you consent to us using that information to respond to your enquiry.
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Legitimate Interests: We may also process your data where it is necessary for our legitimate interests (e.g., to manage communications and improve our services), provided this does not override your rights and freedoms.
How do we use your information
Your information will only be used for the purposes listed above. We do not sell or rent your personal information or share your information with third parties for marketing purposes.
If necessary, we may share your data with trusted service providers who help operate our website (e.g., hosting providers, email service providers). These providers are contractually required to protect your data.
We will only retain your personal information for as long as necessary to fulfil the purposes described above, or as required by law. Once your enquiry has been resolved, we will securely delete your data unless ongoing communication is required.
Cookies
Our website may use cookies or similar technologies to enhance your browsing experience. Cookies are small files stored on your device.
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Essential Cookies: These are required for the website to function properly.
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Analytics/Performance Cookies (if used): Help us understand how visitors use our website.
You can control or disable cookies through your browser settings.
Security and your rights
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.
Under GDPR and UK Data Protection law, you have the following rights regarding your personal data:
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Right of Access – request a copy of the data we hold about you
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Right to Rectification – request corrections to inaccurate data
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Right to Erasure – request deletion of your personal data
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Right to Restrict Processing – request limited use of your data
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Right to Data Portability – request transfer of your data to another service provider
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Right to Object – object to processing based on legitimate interests
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Right to Withdraw Consent – withdraw your consent at any time
To exercise these rights, please contact us at danisnaps23@gmail.com